1. DEFINITIONS
1.1. “Users” means Applicants or HE Users as defined in clauses 1.2 and 1.3
1.2. "Applicant" means any User who uses the Services of the Company to identify suitable study options, apply for courses or secure services in respect thereof
1.3. “HE User” means any university staff member or foundation provider who uses the platform to engage with Applicants
1.4. “Buyer” means any User who purchases any paid Services from the Company
1.5. “Partner” means any individual or organisation providing goods or services to the Applicant on behalf of or in partnership with the Company
1.6. "Services" means the services provided through the Platform
1.7. "Company" means UNI4U Ltd that owns and operates the Platform and whose registered office is located at 22 Broad Street, Milton Keynes, MK16 0AN, United Kingdom
1.8. "Terms and Conditions" means the terms and conditions set out in this agreement and any special terms and conditions agreed in writing by the Company
1.9. "Platform" means studentcentral.io
1.10. “Portal” means the university facing area of the Platform accessible only to HE Users.
2. CONDITIONS
2.1. These Terms and Conditions shall prevail over any other documentation or communication between the Company and either Applicant or the HE User.
2.2. Creation of an account on the Platform shall be deemed conclusive evidence of acceptance of these Terms and Conditions.
2.3. Any variation to these Terms and Conditions (including any special terms and conditions agreed between the parties) shall be inapplicable unless agreed in writing by the Company and set out as a Schedule to this agreement
2.4. Any complaints should be set out in writing and addressed to the Company's address stated in clause 1.7.
3. SERVICES
3.1. The primary purpose of the Platform is to connect Applicants with HE Users in order that Applicants may make informed study decisions.
3.2. Once an Applicant publishes their profile on the Platform will be published on the Portal and made visible to HE Users.
3.3. The Company reserves the right to unpublish an Applicant’s profile for any reason including, but not limited to, inaccurate, contradictory, misleading or missing information (either real or perceived), and insufficient evidence that a student will meet the requirements for postgraduate study or related study visas.
3.4. Publication of your profile on the Portal, invitations to apply for courses, or the purchase of any Services from the Company or its Partners will guarantee that an Applicant will be successful in any subsequent course or visa applications.
3.5. If there are any additional application fees required by universities or other providers, the Applicant will need to pay these upon request either directly to the provider or via the Company. Where external fees may be required, the Company will endeavour to inform the Applicant but failure to provide this information to the Applicant does not constitute a material breach of this agreement by the Company.
3.6. It is the Applicant’s responsibility to ensure that any information input onto the Platform, otherwise provided to the Company, and/or provided in applications to any university, is genuine, complete, and accurate.
3.7. It is the Applicant’s responsibility to ensure that any actions required for successful acceptance of an application by a university, or other course provider, are completed by any deadline provided by the Company, university or course provider.
3.8. HE Users may create an account once their university e-mail has been verified.
3.9. All HE Users can use the platform and view anonymised student profiles.
3.10. Only HE Users in organisations which are signed up to our terms and conditions may access students’ detailed profiles.
3.11. It is the responsibility of HE Users to abide by their institutions requirements and GDPR regulations in relation to the treatment of personal data.
4. SERVICE FEES
4.1. The platform is free to use for Users.
4.2. The Company may offer paid services to Users and the terms and conditions of any such Services will be provided to the Buyer either on the Company website or through direct communication.
5. VERIFICATION SERVICES
5.1. By applying for a verified account Applicants agree to our UK-based verification partner undertaking due diligence which may include checks on identity, qualifications and employment.
5.2. Accounts will only be appear as verified accounts once due diligence has been successfully completed.
5.3. If an Applicant fails to pass due diligence checks, we will inform the Applicant and offer the opportunity to provide additional information/clarification. There may be additional charges if further or repeat checks are required.
5.4. Payment for verification services will not be refunded in the event that due diligence checks are unsuccessful. 5.5. Failure to pass our due diligence checks will not automatically result in an Applicant’s profile being removed from the Platform. However, the Company reserves the right to unpublish an Applicant’s profile if it is evident that the User has breached our Terms and Conditions, including by providing fraudulent, inaccurate or misleading information.
5.6. Failure to pass our due diligence checks will have no influence on future due diligence checks, university or visa applications.
5.7. Once an Applicant’s account is verified key profile information, including name, qualifications, and employment history may not be changed without the approval of the Company.
6. APPLICATION SERVICES
6.1. If an Applicant agrees to the Company applying for a course on their behalf, they agree to the Company, and any relevant third-party processing partners, processing their information, including submission of the application on behalf of the Applicant.
6.2. There may be limits on the number of applications the Company will process on behalf of a single Applicant and these will be detailed on the Company’s website.
6.3. Use of the Company’s application Services, paid or unpaid, do not guarantee that an Application will be successful.
6.4. If an Applicant proceeds with a course application/s through the Company, they agree to provide any required information including, but not limited to, documentation and responses to queries in a timely manner and according to any specified deadlines. Failure to provide any requested information may result in the Company suspending or withdrawing the application and will bear no liability for any costs incurred by the student.
6.5 If an application is not submitted due to failure of the Applicant to provide required information in a timely manner, the Company will be under no obligation to refund any monies paid to it for its Services.
6.5 It is the responsibility of the Applicant to ensure they are aware of any additional requirements of the application process.
6.6 Support provided by the Company through its Application Services conclude upon submission of application/s unless the Applicant has requested on-going support through paid services.
7. PERFORMANCE OF SERVICES
7.1. The Company does not guarantee that Services will be uninterrupted, secure or error-free or that any data generated, stored, transmitted or used via or in connection with the Services will be complete, accurate, secure, up to date, received or delivered correctly or at all
7.2. The Company may suspend the account of any Applicant or HE User who breaches any term of this agreement
7.3. The Company will bear no liability for any loss, material or otherwise, resulting from the termination of a User account resulting from the suspension of a User account in line with clause 5.2.
8. RIGHTS OF COMPANY
8.1. The Company reserves the right to alter the Services available through the Platform, which cannot be guaranteed for any period of time
8.2. The Company reserves the right to withdraw any Services from the Platform at any time
8.3. The Company shall not be liable to anyone for withdrawing any Services from the Platform or for refusing to process any Services
9. LIMITATION OF LIABILITY
9.1. Except as may be implied by law where the Applicant is dealing as a Consumer, in the event of any breach of these Terms and Conditions by the Company the remedies of the User shall be limited to damages which shall in no circumstances exceed the price of any Services and the Supplier shall, under no circumstances, be liable for any indirect, incidental or consequential loss or damage whatsoever
9.2. The Company bears no responsibility for the accuracy of any information provided by external parties, including, but not restricted to, Users, external websites, and third-party service providers
9.3. The Company bears no liability for any services provided by third-party service providers including, but not limited to: universities and other education providers; visa agencies; application processing agencies; translation agencies; relocation services and accommodation providers
9.4. The downloading and viewing of Content is undertaken at Users risk. We cannot and do not guarantee or warrant that the Platform or its Content are compatible with your computer system or that any links, will be free of viruses, worms, trojan horses or disabling devices or other code that manifests contaminating or destructive properties. You are responsible for implementing safeguards to protect the security and integrity of your computer system, and you are responsible for the entire cost of any service, repairs or connections of and to your computer system that may be necessary as a result of your use of the Platform or any external links
10. WAIVER
No waiver by the Company (whether express or implied) in enforcing any of its rights under this contract shall prejudice its rights to do so in the future.
11. FORCE MAJEURE
The Company shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to, acts of God, strikes, lock outs, accidents, war, pandemics, fire, flood, failure of any communications, telecommunications or computer system, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the Supplier shall be entitled to a reasonable extension of its obligations
12. SEVERANCE
If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid illegal or unenforceable provision eliminated
11. CHANGES TO TERMS AND CONDITIONS
The Company shall be entitled to alter these Terms and Conditions at any time.
12. GOVERNING LAW AND JURISDICTION
These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.
If you access or use the Content of the Platform from a jurisdiction where such access or use would be contrary to applicable laws, rules or regulations of any governmental authority or regulatory organisation you will be held entirely responsible for any such breach.
This privacy notice outlines how we will use and store and use any personal information you may choose to provide while using the Platform.
Providing information and support to Applicants and supporting applications for postgraduate study is our Legitimate Business Interest and we process a range of data to help support this Interest.
This privacy notice applies to all our Platform users whether registered Users, unregistered users, or Buyers. Keeping your information safe and private is very important to us and all our Services are designed with privacy and security in mind.
1. COLLECTING AND USING PERSONAL DATA
Users may choose to provide the Company with personal information in order to receive to updates or to access our paid or unpaid Services.
We may also collect some technical information while you use our website. For example, information on the type of browser you use and your IP address. This information is used to maintain and monitor the performance of the Platform and ensure it provides useful content and good value to its visitors.
As with all websites, your IP address is sent to us each time a webpage is viewed. We may also use geo-location information provided by your browser or device to provide location-specific content.
Your IP address and location information is stored anonymously, and not associated with any other personal details. You can stop sharing this information by changing your browser settings.
2. STORING YOUR DATA
The personal data you provide is stored in a secure CRM environment (currently Hubspot). Hubspot is a trusted company which employs a range of technology and procedures to ensure that this data is secure. We retain the right to change our CRM provider, without notice to users, but will ensure that any CRM service provider employs the necessary technologies and procedures to ensure data security.
3. YOUR RIGHTS UNDER GDPR (GENERAL DATA PROTECTION REGULATION)
Users of the Platform have the following rights under GDPR regulations:
3.1. THE RIGHT TO REVIEW AND UPDATE YOUR DATA You have the right to update the information we store on your behalf.
3.2. THE RIGHT TO BE INFORMED You have the right to be informed why and how we collect your personal data, how we will use this information, who we share it with, what are the security measures we take to protect this information and what are you are your individual rights. These details are as publicised in this privacy notice.
3.3. THE RIGHT OF ACCESS You have the right to access the information we hold for you.
3.4. THE RIGHT TO RECTIFICATION You have the right for inaccurate or incomplete data we hold to be updated.
3.5. THE RIGHT TO ERASURE You have the right to have your information permanently and safely removed from our system.
3.6. THE RIGHT TO RESTRICT PROCESSING You have the right to restrict processing when you have exercised one of the above rights and it may take some time to process that request. For example: when you contact us to update your details you have the right to request restriction until your details are updated.
3.7. RIGHT TO WITHDRAW CONSENT For the processing activities where we have asked you for consent, you have the right to withdraw this consent at any point.
3.8. THE RIGHT TO OBJECT You can object to the processing of your personal data at any point.
4. SHARING YOUR DATA WITH PARTNERS
We work with range of organisations including, but not limited to, universities and other education providers, qualification and verification agencies, and relevant service providers. In the future, if all or part of the Company is acquired by another organisation we may share the data we hold with the parties involved.
5. LINKS TO OTHER WEBSITES
This privacy notice does not cover links to any external websites and you should therefore check any privacy statements external websites as appropriate.
6. WHAT PERSONAL DATA DO WE COLLECT?
In creating an account, the User agrees to allow the Company to gather, process and store relevant personal data.
If you use or connect to our website through a 3rd party platform, you allow us to access and / or collect certain information from that 3rd party platform profile.
7. PROCESSING OF PERSONAL DATA
The Company may process personal data for the purposes of preparing and submitting applications to universities and other education providers and/or any other Services, paid or unpaid, which the User requests. The processing of personal data requires us to undertake due diligence on Users and may require us to undertake validations of user data, including but not limited to, ID, qualifications, employment history and financial checks. By creating an account Users agree that the Company may undertake validations if required as part of our Legitimate Business.
8. CHANGES TO OUR PRIVACY NOTICE
We reserve the right to make changes to our privacy notice as appropriate to our business needs and this page will be updated accordingly. We will email subscribers to inform them of any significant changes to our policies.
All Content contained generated by the Company is protected by Intellectual Property Rights that either belong to or are licensed to us. You may view, print, download or temporarily store such Content for your personal, non-commercial reference without alteration, addition or deletion. You may not otherwise copy, reproduce, retransmit, distribute, publish, commercially exploit or otherwise transfer such Content. You acknowledge that you will not acquire any Intellectual Property Rights by downloading or otherwise using any such Content.
If you have any question regarding your personal data, or wish to exercise your rights under any of the GDPR provisions outlined above you can contact us via https://studentcentral.io/contact
If you feel we have been intrusive to your privacy or misused your data, you have the right to raise this with the Information Commissioner's Office (ICO)
The Company can be contacted at the address detailed under clause 1.7 or via the contact page of our website https://studentcentral.io/contact